ROOM ATTENDANT Job at sonesta, Chicago, IL

a2pxZHdoKzdVOHdaTDUybVBPcCtOcjBuRWc9PQ==
  • sonesta
  • Chicago, IL

Job Description

Room Attendant

The Room Attendant (RA) works with the Housekeeping Management Team to clean guest rooms and public space areas, and/or work in the commercial laundry facility, in accordance with brand time, product and placement standards to ensure total guest satisfaction.

Duties And Responsibilities
  • Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
  • Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
  • Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning the kitchen area, room refrigerator, microwave, coffee maker, dishware, etc.
  • Notify supervisor when service is completed so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
  • When assigned to laundry, monitor laundry supplies and equipment to ensure they are sufficient and in working order. Operate washers and dryers according to hotel standards and manufacturers' guidelines. Receive soiled linens and inspect for damaged or stained items. Fold and store clean linens, report damages to supervisor.
  • Minimize waste of supplies and amenities within all areas of housekeeping.
  • May regularly assist with deep cleaning projects.
  • Report needed repairs or unsafe conditions to supervisor.
  • Handle all lost and found items according to established procedures.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Ensure compliance with federal, state and local laws regarding health and safety services.
  • Perform other duties as assigned.
Qualifications And Requirements
  • Some previous housekeeping experience preferred.
  • Previous background from the extended stay industry preferred.
  • Ability to speak, read, and write fluent English is preferred; other languages beneficial.
  • Basic reading, writing and mathematical abilities are preferred.
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility.
  • Carrying, lifting or pulling items weighing up to 75 pounds.
  • Will be required to regularly use commercial cleaning chemicals.
  • Will be required to work mornings, evening, weekends, and holidays.
Additional Job Information/Anticipated
Pay Range

Pay range $17.75 - $18.75. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.

Benefits

Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Job Tags

Temporary work, Local area, Shift work, Weekend work, Day shift, Afternoon shift,

Similar Jobs

ClearanceJobs

Malware and Forensic Analyst (Senior) Job at ClearanceJobs

 ...divh2Malware And Forensic Analyst (Senior)/h2pcFocus Software seeks a Malware and Forensic Analyst (Senior) to join our program supporting...  ...tools: Magnet AXIOM to acquire, analyze, and report on digital evidence; SANS SIFT Workstation for disk/memory analysis, network... 

Loandepot

Lead Front End Software Engineer (Angular/React) Job at Loandepot

 ...platform. This role focuses on building high-quality, scalable web and application experiences while leveraging modern engineering...  ...creation, refactoring assistance). Platform & Cloud Experience developing and deploying applications on Microsoft Azure, including:... 

BAYADA Home Health Care

Pediatric Private Duty (LPN/RN) Job at BAYADA Home Health Care

 ...Registered Nurse Kick off 2026 with Pediatrics, Stay for the Culture BAYADA Offers Our Nurses: One on one care Private Duty Nursing Flexible scheduling based on your preferences Weekly pay Preventive Care Coverage for ALL employees (PRN included)... 

VA Medical Center Nationwide - EGA Associates

Internal Medicine - Physician Job at VA Medical Center Nationwide - EGA Associates

Internal Medicine - Physician at VA Medical Center Nationwide - EGA Associates summary: EGA Associates seeks board-certified or board-eligible primary care physicians (MD/DO) to provide high-quality outpatient, inpatient, or integrated care across U.S. and international...

Cocoon House

Youth Housing Support Staff Job at Cocoon House

 ...responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing...  ...opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential...