Job Description

At Cocoon House, we empower young people, families, and communities in Snohomish County to break the cycle of homelessness through outreach, housing, and prevention. As a Youth Housing Support Staff , internally referred to as a Residential Youth Counselor , you will be responsible for providing a safe and supportive environment for teens in the care of Cocoon House, promoting positive interaction, providing life skills, social skills, and other enrichment activities at our Transitional Living Program located in Everett and Emergency Shelter located in Monroe . Youth Housing Support Staff have the opportunity to build supportive relationships with clients and model healthy boundaries while working alongside them in a residential setting. The ideal candidate will have a passion for working with youth, knowledge of best practices in youth development, and a desire to make a positive difference in their lives. If this sounds like you, we would love to hear from you. Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or who identify as BIPOC and/or LGBTQ are strongly encouraged to apply! We will also provide reasonable accommodation to qualified persons with disabilities upon request. Youth Housing Support Staff Duties & Responsibilities: Full-Time, Part-Time, On-Call/Relief Hours Available | On-site in Everett & Monroe locations Both programs are 24/7 and have three shifts. Please note that certain shifts may not be available at the time you apply for the role. Those set shifts are: Day - 8:00am to 4:00pm Swing - 3:30pm to 11:30pm Overnight -11:00pm to 8:30am Starting Wages: $21-23/hr depending on shift | $1.50/hr pay differential for multi-lingual skills with additional paperwork Must have weekend availability Build supportive relationship with youth and staff with a positive and collaborative approach. Maintain and model healthy and safe boundaries with youth. Accept a variety of lifestyles, behaviors, and cultural and spiritual practices. Assess emergency situations, gather pertinent information, and provide proper support. Follow mandating reporting and licensing policies and procedures. De-escalate youth in crises and utilize anti-racist, inclusive, equity-based, and trauma-informed care in all of their work. Process intakes and exits for youth, provide orientation to incoming youth to the program, and enter required data for proper recordkeeping. Partner with case managers to support youth case plans and interact with you in alignment with their established plans. This includes communicating with fellow staff regarding the plan and maintaining appropriate logs and forms with updated information. Supervise youth in the program and ensure safety while holding youth accountable to policies, guidelines, and rules by assigning appropriate consequences in collaboration with fellow staff. Assisting, demonstrating, and teaching youth household tasks. Maintain cleanliness of facilities. Provide meals including grocery shopping, planning, and cooking. Arrange appointments, fill prescriptions, and dispense medication for youth. Communicate with other providers to assure youth are following through with their commitments. Respond to community calls, drop-ins, and referrals with appropriate information and directions. Participate in enrichment activities programming and planning with fellow staff. Provide information and directions for off-site services to youth. Transport youth to appointments as needed. Benefits: Medical, Dental, and Vision health options with employer contribution* 403(b) retirement plan with agency match* 21 days PTO accrual in first year* 10 agency-recognized holidays Multilingual pay differential opportunities Paid training & testing: CPR/first aid, food handler's permit, blood borne pathogens, abuse awareness, TB testing, and additional in-depth practical trainings * Benefits available for qualifying part-time and full-time employee statuses Compensation details: 21-23 Hourly Wage PI88f2547fc6a8-25448-393590235c143e31-5e48-4549-b638-05792d185386

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