The Seasonal Retail Associate is responsible for carrying out the front line selling effort, driving sales revenue for the organization, creating the ultimate shopping experience for our fans and maintaining retail standards through back of house operations. Seasonal Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team.
The Seasonal Retail Associate will be expected to work a part-time schedule which can include days, nights, and weekends.
General Duties and Responsibilities
Greet fans and ask questions to help make their shopping experience an enjoyable one
Make recommendations based on observations and conversations with fans
Help execute a brand connection by ensuring fans enjoy a top notch shopping experience
Maintain sales floor and/or stockroom standards with an eye to detail
Process sales transactions via the Fanatics Point of Sale System (POS)
Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
Perform additional responsibilities as directed by the management team
Education, Experience and Requirements
Minimum 18 years of age, High School graduate or equivalent
Past experience working in retail or sales preferred
Ability to work independently and responsibly in a fast-paced environment
Availability to work extended hours on game days and during events
Foreign language skills are a plus
Job Knowledge, Skills and Abilities
Possess a fun, professional demeanor
Demonstrated ability to build product knowledge of Team/League inventory
Demonstrated ability to work as a member of a team in fast paced environments, servicing a diverse fan base
Ability to maintain high standards of organization and cleanness
Proven ability to overcome obstacles while maintaining a positive, can do attitude
Strong verbal communication skills
Physical Demands
Regularly required to sit stand, reach, bend and move about the facility as needed
Must be able to lift and carry up to 30 lbs.
Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop
The wage rate for this position is $15.00-$17.00/Hour, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.
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