Insight Global is seeking a Technical Support Representative to work onsite in Marietta, GA for a client within the payment services industry. This person will be responsible for a high volume of inbound calls supporting merchants and customers issues. This rep will be resolving issues related to hardware, software, and/or networking issues with terminal devices/POS systems. In this role, you will be responsible for patiently leading customers through resolving their technical issues, placing orders for new and replacement equipment, helping to resolve software issues, and taking ownership of client issues to ensure client satisfaction.
Working Hours:
Friday -- Sunday: Part Time (24 Hours)
Onsite Friday and Work From Home Saturday + Sunday
* Fluent in Spanish is highly preferred
* Experience working with POS systems or terminal devices * Experience in the financial or payment services industry...TO): * Translate (on a routine or urgent basis) from English to Russian and vice versa documents requested for the Ambassador, DCM, and... ...) solutions for rendering difficult passages into the target language in a way that avoids ambiguity. * Make use of professional translation...
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