Job Description

This position has the following duties and responsibilities:

1. Understand the wrap-around focus of CCBHC services, assisting clients in multiple life areas through multi-disciplinary teamwork and community referral.

2. Obtain and maintain professional licenses and certifications required for the position through attending required trainings, tracking CEU's, and submitting renewals in a timely manner.

3. Be available for scheduling for translation for counseling appointments in all of the agency programs, if requested.

4. Be courteous, polite and helpful to the public and clients at all times with continuous awareness of maintaining a positive agency image. Has knowledge of agency and community services.

5. Protect clients' rights by maintaining confidentiality of personal and financial information.

6. Translation duties: greets and assists all Spanish speaking clients with check-in, initial paperwork, office procedures, and other client or case manager or therapist requests.

7. May assist with translation for Family Life Education Programs and Helping Children Cope with Divorce Program.

8. Report to the Program Director concerns regarding safety, customer service, client complaints, and noncompliance activities of agency policies and procedures.

9. Complete all appropriate payment forms as instructed by the Program Director. Maintains operations by following policies and procedures; reporting needed changes.

10. Keeps track of all services rendered.

11. Participates in staff and educational meetings and trainings when requested.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Family & Children's Services

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