Job Description

We continually strive for a workforce that reflects the growing diversity within the State of Illinois. A variety of employee backgrounds, perspectives, ideas and experiences are crucial to our ability to most effectively serve the public. Bilingual skills welcome

Reasonable Accommodation Statement

The State of Illinois is committed to working with and providing reasonable accommodations to people with disabilities. Further, federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job, interview for a job, or for any other activity related to the hiring process. Examples of reasonable accommodation include, but are not limited to, making a change to the application process (if possible), providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

To be provided a Reasonable Accommodation during the hiring process, you will need to provide a certification of disability from a physician, psychiatrist, school official or an Illinois Department of Human Services (DHS) Division of Rehabilitation Services (DRS) Vocational Rehabilitation (VR) Counselor. Supporting documentation should be uploaded under My Documents Additional Documents section for each application.

Any questions on Reasonable Accommodations can be directed to Central Management Services Disability Resource Center at CMS.DisabilityResCen@illinois.gov or call (217) 524-7514 for further information and to request or discuss an accommodation.

Sponsorship for Employment

The State of Illinois does not provide sponsorship for employment visa status (e.g. H-1B visa status), nor is the State able to provide extensions of optional practical training (OPT) under the STEM-designated degree program for F-1 students. To be considered for permanent employment with the State of Illinois, applicants must be currently authorized to work in the United States on a full-time basis.

Disclosure of Salary Information

In compliance with the Illinois Equal Pay Act, 820 ILCS 112/1 et seq., the State does not seek, request, or require a job applicant’s wage or salary history. Employment decisions are not made based on an applicant’s wage or salary history. To that end, please do not include wage or salary information in your resume or other profile or application materials .

Job Requisition ID: 51571

Closing Date: 12/08/2025

Agency: Department of Central Management Services

Class Title: PUBLIC SERVICE ADMINISTRATOR - 37015

Skill Option: General Administration/Business Marketing/Labor/Personnel

Bilingual Option: None

Salary: $8281-$9450:monthly anticipated

Job Type: Salaried

Category: Full Time

County: Sangamon

Number of Vacancies: 1

Bargaining Unit Code: None

Merit Comp Code: Managerial Exclusion from RC063 Collective Bargaining Coverage

A resume is highly encouraged to evaluate your qualifications and skills as part of your application. Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application if you decide to provide one.

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

POSITION SUMMARY

Do you have strong interpersonal and organizational skills? Do you enjoy leading training seminars, supporting your peers and genuinely helping to make everyone around you better at their jobs? If so, The Department of Central Management Services, Bureau of Benefits, Risk Management Division is seeking an individual to manage the training and support operations of the State of Illinois Workers’ Compensation Program. This position in cooperation with the Risk Management Division Manager, and Workers’ Compensation District Managers will be responsible for development, implementation and improvement of the training programs for statewide Workers’ Compensation Coordinators and other agency support staff. This position will also assist with adjudication of Workers’ Compensation claims as assigned by the Division Manager and the oversight of all Vocational rehabilitation (VOC), Alternative Employment Program (AEP) and Permanent Total Disability claims for the State of Illinois. We invite qualified applicants to apply!!

POSITION ESSENTIAL FUNCTIONS

• Under general supervision of the Risk Management Division manager, organizes, plans, executes, controls, and evaluates the operation of the Illinois Workers’ Compensation Program.
• Provides oversight and direction regarding Workers' Compensation policies and procedures to approximately 120 Workers Compensation Coordinators located in the agencies, boards, commissions, and universities in the Northern and Southern District.
• Serves as a representative of the agencies for all Workers’ Compensation litigation and claims, working with the Attorney General’s office to determine litigation strategies.
• Monitors and evaluates the TPA’s overall quality assurance activities including the collection of data, complex analysis of qualitative and quantitative data, root cause analysis and cost containment.
• Develops and maintains effective communication among the agencies, CMS, TPA, OAG, claimants, and medical and pharmacology providers.
• Performs other related duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

MINIMUM QUALIFICATIONS

• Requires knowledge, skill, and mental development equivalent to completion of four years of college with coursework in public or business administration, business marketing, labor, or personnel.
• Requires prior experience equivalent to three years of progressively responsible administrative experience in a claims processing role for a public or business organization.

PREFERRED QUALIFICATIONS

• Prefers four (4) years of professional experience in workers' compensation claims processing role.
• Prefers four (4) years of professional experience with workers' compensation claims including, but not limited to initial determination of compensability, review of medical records, and calculation of award and/or settlement.
• Prefers three (3) years’ professional experience exercising judgement and discretion in developing, implementing, and interpreting departmental policies and procedures.
• Prefers three (3) years of professional experience in training staff or associates including creating content for group presentations.
• Prefers three (3) years professional experience managing litigated claims.

CONDITIONS OF EMPLOYMENT

• Requires completion of a background check and self-disclosure of criminal history.
• Overtime is a condition of employment, and you may be requested or required/mandated to work overtime including scheduled, unscheduled, or last-minute overtime. This may require the ability to work evenings and weekends.
• Requires a valid driver's license and the ability to travel in the performance of duties.
• Requires ability to attend seminars, conferences, and trainings to stay current on methods, tools, ideologies, or other industry related topics relevant to the job duties.
• Requires the ability to use agency technology/equipment (i.e., mobile phone, laptop, etc.) properly in accordance with information security awareness policies and confidentiality guidelines.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

ABOUT THE AGENCY

Central Management Services (CMS) is the operational engine working behind the scenes to enable the State's more than 60 agencies, universities, boards, and commissions to deliver efficient, reliable services to all Illinois citizens. The Agency's mission is to support the State by delivering innovative, responsive, and effective services that provide the best value for Illinois State government and the people it serves. Among the services CMS provides are human resources facilitation; benefits programs for employees, retirees and local governments; property and facilities management; diversity initiatives for public contracting and State employment; joint purchasing support; vehicle fleet oversight and support; surplus property programs; print and electronic communications services; and administrative hearings coordination.

STATE OF ILLINOIS BENEFITS

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position).
• 10 -25 days of paid vacation time annually (10 days for first year of state employment).
• 12 days of paid sick time annually which carryover year to year.
• 3 paid personal business days per year.
• 13-14 paid holidays per year dependent on election years.
• 12 weeks of paid parental leave.
• Pension plan through the State Employees Retirement System.
• Deferred Compensation Program – voluntary supplemental retirement plan.
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP).
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility.

For more information regarding State of Illinois Benefits follow this link:

If this opportunity appeals to you, please apply today!

Work Hours: 8:30am-5:00pm, Monday- Friday

Headquarter Location: 801 S 7th St, Springfield, Illinois, 62703

Work County: Sangamon

Agency Contact:

Cara Reiser

cara.l.reiser@illinois.gov

217-836-2269

Posting Group: Leadership & Management

This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with the Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

Nearest Major Market: Springfield

Job Tags

Permanent employment, Full time, H1b, Work at office, Local area, Monday to Friday, Flexible hours, Weekend work, Afternoon shift,

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