Job Description
Thermal Materials - Applications Engineer - San Jose, CA Area
RESPONSIBILITIES:
- Support all facets of Thermal Interface Materials (TIM) product development and customers field service needs.
- Act as the interface between field and lab in capturing and translating customers’ needs for new applications and products.
- Design and administrate internal screening evaluations of developmental and commercialized products, optimize material assembly processes, and direct interaction with customers to troubleshoot and solve product and process related problems.
- Collaborate with cross-functional teams globally.
- Provide global on-site support at the company's customers as needed.
- Travel up to 25% globally, covering all the company's consumer electronics manufacturing customers.
- Requires approximately 50% of the time working with Lab-Application Engineering personnel to bridge customer needs and 50% of the time working directly with the customers on technical support.
- Understand customer culture and anticipate their needs when developing new products/processes.
- Mentor and guide the global team in both technical and business areas.
BACKGROUND PROFILE:
- Bachelor/Master’s degree with 7+ years of working experience or a PhD with 5+ years of working experience in R&D or application engineering field.
- Education in engineering or material science discipline is required.
- Deep knowledge of TIM products, as well as demonstrated customer/application support, is highly preferred.
- Experience in material handling such as dispensing and printing is a plus.
- Understanding and demonstration of testing of thermal products is required.
- Knowledge of statistical analysis using MinTab and/or JMP is desirable.
- Demonstrated ability in working with a cross functional Sales/Product Development/Marketing team is highly desirable.
Job Tags
Work experience placement,