Job Description

We are looking for an experienced technical writer to join our team and elevate our client-focused services. The ideal candidate will have a proven track record of success in a relevant technical field, such as software development, computer science, or engineering. Responsibilities: * Create thorough documentation that aligns with organizational standards.
* Acquire a deep understanding of products and services, simplifying complex information into clear, engaging, and polished content.
* Craft user-centric content that addresses the needs of the target audience, transforming insights into accessible language for user success.
* Build and manage a detailed reference database, incorporating research, usability tests, and design specifications.
* Assess existing content and devise innovative strategies for enhancement.
* Conduct research, outline, write, and edit content in collaboration with various departments to understand project needs.
* Collect information from subject-matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation.
* Partner with development and support leads to identify documentation repositories, revise and edit content, and find optimal solutions for data organization and centralized storage.
* Research, create, and maintain information architecture templates that comply with organizational and legal standards, ensuring smooth data migration.
* Develop content in various media formats for enhanced usability, maintaining a consistent tone across all documentation.
Required Skills/Qualifications/Duty Experience Essential: * At least two years of experience as a proficient technical writer.
* Demonstrated ability to rapidly learn and comprehend complex subject matter.
* Experience writing documentation and procedure manuals tailored to diverse audiences.
* Excellent written communication skills with a strong attention to detail.
* Proven experience collaborating with engineers to enhance user experience (e.g., design, UI), refine content, and create visuals and diagrams for technical support materials.
* Capable of managing multiple projects concurrently.
* Bachelor's degree (or equivalent) in journalism, communications, or relevant technical field Preferred: * Firm understanding of SDLC (systems development lifecycle)
* Previous experience in software development
* Professional certification (ex: Society for Technical Communication)
* Experience in using XML tools to create documentation Security Requirements * Must possess and maintain a TS/SCI clearance at time of hire Education/Certification Requirements * Bachelor's degree (or equivalent) in journalism, communications, or relevant technical field Travel: * Ability to travel as needed, estimate less than 25% What We Offer: * Competitive salary and performance-based incentives
* Comprehensive health, dental, and vision benefits
* Opportunities for professional development and certifications
* Flexible work environment with hybrid or remote options
* A supportive, innovative, and growth-oriented culture How to Apply: If you are passionate about building and maintaining reliable systems and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and a cover letter detailing your experience and enthusiasm for the role to .

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