The Medical Interpreter coordinates and delivers both verbal and written language interpretation for patient, families, and caregivers. Provides complete and accurate interpretation for patients, families, and Intermountain staff in order to facilitate clear communication, either in-person, over video or telephone. Uses communication methods appropriate for patient developmental age and mental condition. Assists patients, families, and staff with sight translation of forms and is familiar with most commonly used medical terminology. Demonstrates cultural sensitivity and renders unbiased interpretation to ensure an accurate exchange of information. Adheres to accepted norms of professional ethics and standards of practice for Medical Interpreters, as well as Intermountain Policies, Title VI of the Civil Rights Act of 1964, Title III of the Americans with Disabilities Act (ADA), Section 1557 of the ACA, HIPAA, and Joint Commission requirements. Manages time productively, displaying a proactive approach to the job. Responds to requests (pagers, calls, Vocera, etc.) in a timely manner, even when actively interpreting, and provides staff an estimated time of arrival for interpretation assignments. Refers staff to phone or video interpretation per guidelines. Coordinates interpretation assignments. Keeps timely, accurate records of all interpretation encounters. Uses computer, software, and internet tools for research, data entry, and other communication purposes within the work environment. May provide translation services from the source language to the target language and vice versa and completes translation assignments in a timely manner and with a high degree of accuracy. Entry Rate: Depending on experience. Benefits Eligible: No. Shift Details: Monday PRN - As Needed - Shifts may include day, night, weekend, and holiday. Department: Saint George Regional Hospital – Language Services. Minimum Qualifications: Successful completion of a pre-hire skills assessment. Successful completion of a 40-hr. Professional Medical Interpreting Course or equivalent qualifications. Excellent oral and written command of both source and target languages. Ability to perform consecutive, simultaneous, and sight translation with a high degree of accuracy in both languages. Demonstrated proficiency of medical terminology in both languages. Ability to work effectively in a fast paced, high-pressure environment. Preferred Qualifications: Bachelor's Degree from an accredited institution. National Certification as a Medical Interpreter through NBCMI or CCHI; Utah certification for Medical Language Interpreter through DOPL. Two years of experience as a professional medical interpreter. Completion of medical terminology course. Physical Requirements: Hearing/Listening, Speaking.
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