Job Description

Job Description

Job Description

We're seeking an experienced Senior Medical Information Specialist for a critical, project-based contract role. This individual will provide essential subject matter expertise and process support during the implementation and onboarding of a new Medical Information Contact Center.While supporting this key project, you will also serve as a primary point of contact for intaking, triaging, and responding to medical information inquiries from healthcare professionals and patients.

salary: $54 - $55 per hour
shift: First
work hours: 8 AM - 5 PM
education: Bachelors

Responsibilities

Key Responsibilities

• Serve as the primary point of contact for intaking and triaging all medical information (MI) inquiries received via phone, email, or MIRFs across the product portfolio.
• Monitor and process adverse events (AEs) and product quality complaints (PQCs) in accordance with all SOPs and work instructions.
• Submit reports for Sunshine Act aggregate spend tracking and ensure all interactions strictly adhere to corporate and healthcare compliance guidance.
• Assist in ad-hoc projects, with a primary focus on the Medical Information Contact Center implementation and onboarding.

Minimum Skills and Experience

• Bachelor’s Degree in a scientific field (e.g., PharmD, RN, PhD, Life Sciences) or equivalent working experience.
• 5 years of experience in a Medical Information department within the pharmaceutical industry
• Experience working with a Medical Information database (e.g., Veeva MedInquiry, IRMS, SciMax MI, etc.) is strongly preferred.
• Experience in radiopharmaceuticals, medical imaging , or diagnostic agents.

Why You'll Love This Role

• Be a critical part of implementing and onboarding a brand-new Medical Information Contact Center, adding a significant and valuable project to your resume.
• Gain invaluable experience workiging for a leader in the radiopharmaceutical and diagnostic imaging space, and network with experts in Medical Affairs, Oncology, and Cardiology.
• Enjoy a stable Monday-Friday schedule with no weekend hours required .

Skills

• Oncology
• Radiopharmaceuticals
• Medical Imaging Field
• Veeva MedInquiry
• SciMax
• SOP

Qualifications
• Years of experience: 5 years
• Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Tags

Hourly pay, Permanent employment, Contract work, Temporary work, Work experience placement, Monday to Friday, Shift work,

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