Job Description The Client Services Consultant II will be responsible for the end-to-end client experience for a block of Jumbo sized Association relationships that range from 10,000 to over 30,000 eligible members and have over 5MM in annual premium. Functional Responsibilities Overall accountability for client requests, leading projects, providing clients with alternative solutions, identifying possible plan design alternatives, acting as a liaison between the client and internal MetLife teams. Provides exceptional customer service to support ongoing customer delivery and client satisfaction. Responds to customer needs proactively. Leads and participates in both customer‑ and internal‑facing presentations and meetings. Collaborates and acts as a liaison to assist with problem resolution and troubleshooting. Participates in client account audits and strategic planning process. Participates in strategy meetings, establishes specific processes and reports, reviews contract documents, completes broker agreements, creates process manuals and inputs and ensures accurate input of data in MetLife systems. Performs other related duties as assigned or required. Essential Business Experience and Technical Skills Required: High School diploma or equivalent 5+ years related experience in client relationship management Preferred: Bachelor’s degree Work in a multi‑market environment (GroupFacts, Regional Market, MIB) Prior experience in the PEO industry Extensive oral and written communication skills Advanced problem solving and analysis Expert knowledge of group products, services, and systems Strong organizational and project management skills, with the ability to prioritize numerous responsibilities at once Ability to consistently meet tight deadlines and work under pressure Strong computer skills (Word, Excel, PowerPoint, Adobe, MS Project) Travel 5‑10% Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug‑free workplace. #J-18808-Ljbffr MetLife
Credentialing Specialist Remote | FullTime | NonExempt (Hourly) Position Summary The Credentialing Specialist is responsible for endtoend credentialing and recredentialing of mental health clinicians, with a focus on complex payer enrollment, system ownership...
...BT-191 Full Stack Developer (React/Typescript/Python/AWS) Skill... ...application, including frontend end user interfaces, backend application... ...languages, and related web development technologies. Experience... ...Required/Desired Skills: ~ Front end development with modern...
...A remote research company seeks individuals for entry-level Data Entry Clerk roles. Work from home, set your own hours, and engage in various research activities. No specific degree is required, making this a great opportunity for anyone interested in flexible part-time...
...Overview Opportunity is part-time, ongoing assembly work for both in-store and in-home furniture installation. As an Independent Contractor with SFS, Inc., you will be assembling RTA furniture; experience with TV wall mounts, gas grills, sporting goods, bicycles, and...
...transport teams with the primary goal of ensuring the right patient is in the right place at the right time.The Capacity and Flow Nurse Navigator reports to the Clinical Operations Manager of Capacity and Flow within the EpiCenter. For the Nurse Navigators defined shifts,...