Job Description The Client Services Consultant II will be responsible for the end-to-end client experience for a block of Jumbo sized Association relationships that range from 10,000 to over 30,000 eligible members and have over 5MM in annual premium. Functional Responsibilities Overall accountability for client requests, leading projects, providing clients with alternative solutions, identifying possible plan design alternatives, acting as a liaison between the client and internal MetLife teams. Provides exceptional customer service to support ongoing customer delivery and client satisfaction. Responds to customer needs proactively. Leads and participates in both customer‑ and internal‑facing presentations and meetings. Collaborates and acts as a liaison to assist with problem resolution and troubleshooting. Participates in client account audits and strategic planning process. Participates in strategy meetings, establishes specific processes and reports, reviews contract documents, completes broker agreements, creates process manuals and inputs and ensures accurate input of data in MetLife systems. Performs other related duties as assigned or required. Essential Business Experience and Technical Skills Required: High School diploma or equivalent 5+ years related experience in client relationship management Preferred: Bachelor’s degree Work in a multi‑market environment (GroupFacts, Regional Market, MIB) Prior experience in the PEO industry Extensive oral and written communication skills Advanced problem solving and analysis Expert knowledge of group products, services, and systems Strong organizational and project management skills, with the ability to prioritize numerous responsibilities at once Ability to consistently meet tight deadlines and work under pressure Strong computer skills (Word, Excel, PowerPoint, Adobe, MS Project) Travel 5‑10% Equal Employment Opportunity/Disability/Veterans If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug‑free workplace. #J-18808-Ljbffr MetLife
RESPONSIBILITIES: Develop and maintain effective customer relations and promote the goodwill of the company. Successful sales, distribution and placement of all products Perform brand management duties for assigned supplier partners Proper merchandising of ...
...Job Description Job Description Delivery Drivers are responsible for delivering food to customers with excellent... ...Drivers to join our team for the closing shift! As the last face our customers see for the night, youll play an important role in delivering great...
...McPherson, KS for 6 months. Requirements: Bachelors Degree or Masters Degree - Science (biology, Chemistry, masters in public health applicable as well Ability to work full time onsite in McPherson, KS Responsibilities: EHS Equipment Management Support...
...Glass Fabricator & Installer Opportunity As a Glass Fabricator & Installer , you will be responsible for precision cutting, shaping, and installing glass and its framing structures. This role requires a strong attention to detail, excellent measuring skills, and...
...Vacuum Truck Operator - Class A CDL Company Profile: USA DeBusk is a best-in-class industrial cleaning services provider specializing in serving the downstream energy sector. We offer a full suite of maintenance and turnaround services including hydro blasting...