Job Description

Job Description

Job Overview:

We are seeking a highly detail-oriented Sales Support Specialist to join our team. This role is primarily responsible for order entry and ensuring accuracy in customer data and transactions. The ideal candidate is organized, reliable, and able to work efficiently in a fast-paced environment while maintaining a high level of accuracy.

Key Responsibilities:

• Order Processing: Accurately enter and process customer orders in a timely manner.
• Customer Account Maintenance: Update and manage customer information with precision.
• Inside Sales, Sales & Marketing Support: Assist internal teams with data entry and documentation as needed.
• Customer Support: Provide exceptional service by addressing inquiries and resolving order-related issues.
• Projects as Assigned: Support additional administrative and data-related projects as needed.

Qualifications:

• Strong attention to detail and accuracy.
• Experience in order processing, sales support, B2B customer service or data entry is preferred but not required.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and/or ERP, CRM systems is a plus.
• Strong communication and organizational skills
• Ability to work efficiently while maintaining high-quality data entry.

Compensation & Benefits:

• Hourly pay range: $20-23/hour + month accuracy bonus for meeting performance standards
• Direct hire with full benefits including an ESOP!
• Hybrid work schedule after 90 days of employment with up to 2 days a week remote
• Opportunities for growth and development within the company!

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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