Job Title: Release Manager

Location: Atlanta, GA / Frisco, TX / Overland Park, KS

Duration: Contract

Term: 6+ months

Job Description:

Experience Desired: 8+ Years.

Required:

Bachelor s degree in Computer Science, Information Technology, or related field.
8+ years of IT experience, with at least 4+ years in release management or production operations in an enterprise-scale environment.
Hands-on experience with Jira, ServiceNow, and CI/CD tools (e.g., Jenkins, GitLab, Azure DevOps).
Strong understanding of change and incident management processes (ITIL framework).
Excellent communication, stakeholder management, and coordination skills.
Ability to manage multiple concurrent releases in a complex, high-availability production environment.

Core Responsibilities

Lead and manage the release management lifecycle, including intake processes through tools such as Jira and ServiceNow.
Oversee release intake, conflict resolution, change deconfliction, and the creation of release packages to prevent production outages.
Maintain a clear and auditable record of release approvals, artifacts, and timelines.
Serve as the central coordination point between development, QA, infrastructure, and operations teams to ensure release readiness and smooth deployments.
Continuously evaluate and improve release processes to enhance efficiency, quality, and control.

Release Execution

Coordinate closely with application teams to ensure deployment packages, rollback plans, and validation steps are prepared and approved before release execution.
Lead release bridge calls during deployment events, managing activities, monitoring progress, tracking timelines, and driving issue triage in real time.
Ensure deployment events follow pre-approved plans, with minimal business impact and strong incident preparedness.
Partner with DevOps and support teams to ensure CI/CD processes are followed and aligned with enterprise release governance.

CAB Coordination

Represent the release management function during daily CAB (Change Advisory Board) meetings, presenting release packages and addressing queries.
Ensure that all Change Requests (CRs) are properly documented, risk-assessed, and scheduled for appropriate release windows.
While the team does not have final approval authority, ensure CAB alignment and readiness for all production deployments.

Key Skills:

Release management, Production Environment, ITSM, Devops, Jira

Contract work,