Program Coordinator – Volunteer Recruitment, Training & Retention
Travelers Aid / Philadelphia International Airport (PHL)
Location: Philadelphia, PA
Employment Type: Full-time/Part-time
About the Role
Travelers Aid is seeking a dedicated and dynamic Program Coordinator to lead recruitment, training, and retention efforts for our volunteer-based airport guest experience program at Philadelphia International Airport (PHL) . This individual will manage all aspects of volunteer onboarding, skill development, and engagement—building a diverse and empowered volunteer community that enhances the traveler experience.
The ideal candidate is a proactive communicator, highly organized, and passionate about volunteerism and community engagement.
Key Responsibilities
Volunteer Recruitment
Volunteer Training
Volunteer Retention
Administrative Support
Collaboration & Growth
Who You Are
Why Join Travelers Aid?
Please include a cover letter including:
In your cover letter, please address the following questions to help us better understand your experience and approach to volunteer program management:
Travelers Aid International is an international network of social service agencies, airports, and train stations offering a safety net for people in transit. At PHL, we operate a volunteer-based guest experience program that connects travelers with assistance and support.
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