Job Description

Principal Product Manager

Intuit - San Francisco, CA

Overview
At Intuit, we are committed to powering prosperity around the globe with our innovative financial products, including TurboTax and QuickBooks. We serve a diverse customer base ranging from consumers to small business owners, helping them achieve their financial dreams through technology that impacts millions of lives.
We are seeking a highly skilled, innovative, and experienced Principal Product Manager to lead the QuickBooks Live AI team, focusing on Agentic AI, AI-powered Experts, and ML to drive our vision of an AI-led done-for-me world for our customers. This is a unique opportunity to shape the future of human-assisted software and how it augments AI, Agentic AI and driving innovation and growth for our customers.
The ideal candidate has a proven track record of launching and scaling AI-driven products, (e.g., AI-integrations, AI-agents, ML driven personalization). In this role, you will collaborate with cross-functional teams - product managers, designers, engineers, data scientists, service experts, and senior leadership - to design, launch, and optimize industry-leading AI-driven experiences and agent-expert collaboration. You will own the product vision, strategy, and execution, defining how customers engage with Agentic AI and AI-powered technology.
If you're passionate about leveraging AI to solve real customer problems and enjoy working with great partners, we'd love to connect!

What you'll bring

1. Experience: 8+ years in product management with a strong track record of launching and scaling AI-driven products (e.g., AI-powered tools, AI-integrations, AI-agents)
2. Leadership: Proven ability to lead cross-functional teams and drive innovation
3. Customer-Centric Mindset: Deep understanding of customer needs, and experience translating them into vision, strategy, and product requirements
4. Strong Analytical & Problem-Solving Skills: Demonstrated ability to use structured, data-backed approach to prioritize and decision-making and build business models
5. Operational Excellence: Ability to implement scalable processes, navigate high levels of ambiguity and visibility, and drive efficiency
6. Communication: Excellent verbal and written communication skills; ability to influence and inspire across all levels
7. Very strong technical background: Strong understanding of technical concepts, platform development, and working closely with engineering teams to deliver scalable solutions
8. Bonus points if you write code for fun, enjoy playing with models and love reading research papers to stay updated
9. Education: Bachelor's degree required (Computer Science, Engineering, or STEM preferred); MBA, Master's, or PhD is a plus, equivalent experience will be considered
10. Bias for Action: High attention to detail and a results-driven mindset

How you will lead

1. Product Vision & Strategy: Define and communicate a bold and compelling vision for QuickBooks Live's AI-powered experiences
2. Customer Focus: Develop deep customer empathy through user research, customer interactions, and industry analysis. Engage with experts, accountants, and stakeholders to identify key needs, pain points and jobs-to-be-done
3. Innovation & Roadmap Execution: Translate insights into an impact-driven roadmap of innovative AI solutions. Break down complex, ambiguous problems into clear, actionable solutions
4. Cross-Functional Leadership: Build strong cross-functional partnerships and work closely with other product and capabilities teams, to align product strategies with broader business objectives
5. Execution Excellence: Lead scoping, planning, and delivery of AI-powered product initiatives in collaboration with internal teams, implement agile methodologies to deliver timely, high-quality product releases, shipping features that delight customers and result in significant and measurable business impact
6. Continuous Experimentation: Foster a culture of learning and iteration, leveraging data analytics, customer insights, and A/B testing to refine product offerings
7. Stakeholder Management: Align with stakeholders, including service partners and customer success teams, to drive adoption and ensure success
8. Thought Leadership: Stay ahead of trends in Agentic AI, AI/ML, and related technologies, sharing learnings with the team to continuously raise the bar

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