Job Description

Job Description

Job Description

Job Summary:

The Office Coordinator – Shipping and Accounts Receivable (AR) is responsible for ensuring efficient daily coordination of order fulfillment, shipping logistics, and customer invoicing. This role combines administrative support with transactional accounting duties to ensure accuracy, timeliness, and customer satisfaction. The ideal candidate is detail-oriented, organized, and able to multitask in a fast-paced environment.

Key Responsibilities:

Shipping & Logistics:

• Coordinate daily shipping activities including scheduling carriers, preparing shipping documents, and ensuring timely dispatch of orders.
• Work closely with Shipping Clerk to verify order accuracy before shipment.
• Communicate with customers regarding shipment status, tracking numbers, and delivery expectations.
• Maintain shipping records and resolve any issues related to delays, damages, or lost shipments.
• Ensure compliance with shipping regulations and company policies.

Accounts Receivable (AR):

• Generate and issue customer invoices in a timely and accurate manner.
• Monitor customer account balances and follow up on outstanding invoices.
• Apply incoming payments to customer accounts and maintain accurate AR records.
• Assist in month-end AR reconciliation and reporting.
• Work with the President and/or Engineering Manager to resolve billing discrepancies or disputes.

Administrative Support:

• Maintain and update records, reports, and filing systems (digital and paper).
• Respond to internal and external inquiries via phone, email, or in-person.
• Assist with general office duties such as data entry, supply ordering, and clerical support as needed.

Qualifications:

• Education: High school diploma or equivalent required; associate’s degree in business, accounting, or a related field preferred.
• Experience: 2+ years in a shipping/logistics or AR role, preferably in a manufacturing or distribution environment.
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word); experience with ERP or accounting software (e.g., QuickBooks, SAP, NetSuite) is a plus.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational skills.
• Ability to work independently and prioritize multiple tasks.

Work Environment:

• Office-based environment with occasional visits to the production floor.
• May require lifting packages up to 25 lbs occasionally.
• Standard business hours, with some flexibility based on shipping deadlines or month-end AR needs.

MCTD is more than a Machine Shop. Beside machining, MCTD, Inc. has a Controls Division and also, designs and builds custom machines, fixtures and gages. We also do the same from customer supplied prints. We are not a production house, but rather focus on one off parts or small batch quantities or typically very complex components.

Company Description

MCTD is more than a Machine Shop. Beside machining, MCTD, Inc. has a Controls Division and also, designs and builds custom machines, fixtures and gages. We also do the same from customer supplied prints. We are not a production house, but rather focus on one off parts or small batch quantities or typically very complex components.

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