Member Services Representative Job at The HT Group, Austin, TX

bUR5YndoaTlVY2dWS0pHcU9PVjBNTHdqR0E9PQ==
  • The HT Group
  • Austin, TX

Job Description

Job Description

The HT Group has a professional services client in Austin, TX looking for a friendly and motivated  Member Services Representative who is eager to deliver outstanding customer service and support to a global membership base.

This is a 90 day contract role. 

Hybrid- Downtown Austin- 78701 

$20/hr 

Responsibilities:
  • Provide comprehensive telephone and chat support, offering detailed membership, certification, product, and event information
  • Process orders accurately and efficiently, documenting all requests and updates per established procedures
  • Update, compile, and verify data—transferring information from paper records into the database
  • Conduct outbound calls to current and prospective members to answer questions and promote services
  • Manage time effectively to meet deadlines and provide timely responses
  • Build and maintain strong, professional relationships through clear and open communication
  • Perform additional duties as assigned by leadership
Requirements:
  • High school diploma or GED required; BA/BS preferred
  • 2+ years of call center or member services experience
  • Excellent customer service skills and aptitude for collaboration in a team environment
  • Strong written and verbal communication—capable of presenting information clearly and professionally
  • Ability to multitask, manage time effectively, and work accurately in a fast-paced setting
  • Proficiency with Microsoft Outlook, Word, and Excel; experience with Crystal Reports, NetForum, or Salesforce is a plus
All qualified applicants may apply below or send an email to tatum.teer@theHTgroup.com.

#HPIND

Job Tags

Contract work,

Similar Jobs

GHR Healthcare

Travel Antepartum RN - Telemetry & Fetal Monitoring Job at GHR Healthcare

 ...genuinely cares about your career journey. You can trust us to stand by your side as your advocate, confidante, and partner in advancing your career. At GHR, care and consideration are at the heart of everything we do. Visit ghrhealthcare.com to learn more.... 

BDO USA, LLP

Experienced Audit Senior, State & Local Government Job at BDO USA, LLP

Job Summary:The State and Local Government (SLG) Experienced Audit Senior will be responsible for coordinating the day-to-day "in-charge" duties of planning, fieldwork, and "wrap-up" to include the preparing of financial statements with disclosures, applying most areas... 

North Vending Llc

In-House IT Technician Job at North Vending Llc

 ...Are you experienced IT Technician who are pro with hardware troubleshooting and installation?Then join our growing IT Team...  ...Job responsibilities: ~ Complete installations and provide support at client locations (small local businesses) in Chicago, 60 miles... 

BAYADA Home Health Care

Home Health Certified Occupational Therapy Assistant - $41+ per visit Job at BAYADA Home Health Care

 ...BAYADA Home Health Care is seeking a Home Health Certified Occupational Therapy Assistant for a job in Greeley, Colorado. Job Description...  ...a proficiency exam conducted, approved or sponsored by the U.S. Public Health Service when initial qualification occurred before... 

Follett

Assistant Retail Manager - USF St. Petersburg Bookstore Job at Follett

 ...as visible customer service. Performs other duties as assigned. Requirements ~ An Associate's Degree or equivalent is preferred. ~0-5 years of retail or bookstore experience preferred. Prior supervisory experience preferred. ~ General Computer Skills...