IT Support Specialist (Tier 2) Job at Irvine Technology Corporation, San Antonio, TX

bFR1ZHpSdTRYTXNSTEpTcE9lUi9NcndnR3c9PQ==
  • Irvine Technology Corporation
  • San Antonio, TX

Job Description

Job Description

IT Support Specialist (Tier 2)

We are seeking an IT Support Specialist for one of our growing clients in the San Antonio area. As part of a highly collaborative IT team, you will provide onsite and remote support to a large workforce, ensuring smooth IT operations in a fast-paced environment.

Contract Duration: 12 Months+ (Potential to extend)

Hourly Pay: This job expects to pay about $30-35/hr W2 DOE

What You Will Do:

  • Provide Level 2 technical support to employees across multiple locations.
  • Troubleshoot hardware, software, and network issues for both onsite and remote users.
  • MUST HAVE experience managing and supporting Microsoft 365, Active Directory, Intune, SharePoint, Teams, and Exchange.
  • Maintain account provisioning and device management in Azure AD and Entra ID.
  • Handle ticketing system requests (Zendesk or similar), resolving 270+ tickets per month.
  • Assist with GPOs, Patch Management, and system configurations.
  • Collaborate with vendors and escalate issues when necessary.
  • Ensure clear documentation of issues and resolutions for knowledge sharing.
  • Deliver exceptional customer service, acting as the face of IT for end users.

What Gets You The Job:

  • MUST HAVE 3-5 years of Level 2 IT support experience in an enterprise environment
  • MUST HAVE Strong knowledge of Microsoft 365 Admin, Intune, Active Directory, SharePoint, Teams, Exchange, DNS, and DHCP
  • Experience managing GPOs, Patch Management, and endpoint security tools
  • Familiarity with ticketing systems (Zendesk, ServiceNow, Jira, or similar)
  • Strong troubleshooting and remote support skills
  • Ability to train and assist end users with IT tools and applications
  • Excellent documentation, communication, and customer service skills
  • IT certifications or a degree in Computer Science, IT, or a related field (preferred but not required)

Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders – bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Job Tags

Hourly pay, Contract work, Local area, Remote work,

Similar Jobs

Powerhaus Mortgage Corp

Mortgage Broker Job at Powerhaus Mortgage Corp

 ...self-starter with a passion for sales and financial advice? Powerhaus Mortgages is looking for motivated and experienced Mortgage Brokers and Bankers to join our dynamic team. We offer a culture of expertise, integrity, and a client experience that is second to none.... 

UTMB Health

Nurse Clinician III TDCJ Telemetry Job at UTMB Health

 ...Nurse Clinician III TDCJ Telemetry Galveston, Texas, United States New Nursing & Care Management UTMB Health Requisition # 2503096 Minimum Qualifications: RN with two years of clinical RN experience. Must possess and maintain a current license or valid... 

Sanford Health

Hospice Chaplain |International Falls - PRN Job at Sanford Health

 ...community with compassion, comfort, and meaningful connection during life's most vulnerable moments." - A Testimonial from one of our Chaplains. Position: Hospice Chaplain Hours: PRN, Hours would during the week in the day shift Wage Range: $17.50... 

MedElite Group, LLC.

Neurology Nurse Practitioner/Physician Assistant Job at MedElite Group, LLC.

 ...Job Description Job Description Neurology Nurse Practitioner/Physician Assistant Location: Orange County, Westchester County, New York City Schedule: Full-time (5 days per week) Salary: $150,000 - $200,000 About Infinite Medical P.C. Infinite Medical... 

Cash-Wa

Class A CDL Route Driver - 4 days/week with 2 overnight stays Job at Cash-Wa

 ...day will tend to be a longer day. Will be put up for the night and receive $40 per diem for meals for each overnight stay. The next morning will finish deliveries and make the drive back to Aberdeen. There are two overnight route schedules as described below which...