Job Description

The company is a series-A pet service SaaS company that is dedicated to help pet business entrepreneurs keep their businesses operating smoothly end-to-end, so they can focus on healthy pets and happy pet parents.

They are currently looking for an HR Manager who has a strong Talent Acquisition background with business partner capabilities. Reporting into the HRD, this leader will play a critical role in leading the HR team, driving their people strategy, and enabling business success through strong partnerships with leaders and teams.

Key Responsibilities

Strategic HR Partnership:

• Serve as a strategic advisor to managers on people-related matters, including workforce planning, team structure, performance management and employee engagement.
• Align HR initiatives with business objectives to drive performance and employee success.

Employee Relations & Engagement:

• Act as a trusted resource for employees, addressing concerns and fostering a positive workplace culture.
• Handle employee relations matters, investigations, and conflict resolution while ensuring compliance with company policies and employment laws.
• Implement and support engagement initiatives that enhance employee satisfaction and retention.

Talent & Performance Management:

• Support performance management processes, including goal setting, feedback, and career development discussions.

HR Compliance & Policies:

• Ensure compliance with federal, state, and local labor laws and regulations.
• Update and enforce HR policies and procedures to maintain a fair and compliant workplace.
• Partner with legal and HR teams on employment law matters as needed.

Compensation & Benefits Support:

• Provide guidance on compensation frameworks, pay equity, and benefits to ensure competitive and equitable practices.
• Assist in compensation benchmarking and annual salary review processes.

HR Metrics & Reporting:

• Analyze HR data and trends to provide insights and recommendations for business leaders.
• Support HR initiatives through reporting on key metrics such as turnover, engagement, and DEI efforts.

Minimum Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5+ years of progressive HR experience, including at least 2 years in a business partner or generalist role, ideally in a high-growth or startup environment.
• Strong knowledge of HR best practices, employment law, and employee relations, with experience supporting multi-state compliance.
• Exceptional interpersonal, communication, and problem-solving skills, with the ability to influence and build trust across all levels.
• Proficiency in HRIS systems, strong organizational skills, and the ability to handle confidential information with professionalism and discretion.

Preferred Qualifications

• Strong foundation in talent acquisition, workforce planning, or organizational development.
• Experience supporting distributed or remote teams across multiple states.
• Excellent written and verbal communication.

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