Job Description

ASM Global Job Posting

ASM Global is the world's leading venue management and services company. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management. The company's elite venue network spans five continents, with a portfolio of more than 300 of the world's most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues. From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences.

Allegiant Stadium is an award-winning global events destination. Located adjacent to the world-famous Las Vegas Strip and home to the Las Vegas Raiders, Allegiant Stadium is a state-of-the-art, multipurpose venue with a capacity of 65,000. Allegiant Stadium has hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N' Roses, and BTS with more legendary concerts to come. The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam. The venue also hosted the NFL Pro Bowl in 2022 and Super Bowl LVIII in 2024. Allegiant Stadium is committed to giving back to the community through numerous diversity, inclusion, and community outreach initiatives.

Job Summary

As the Guest & Event Experience Coordinator, you will play a key role in ensuring exceptional service delivery and seamless event execution at Allegiant Stadium. Reporting to the Sr. Director of Events, you will support all aspects of guest engagement while managing administrative and logistical elements of events and departmental operations. This role is responsible for coordinating memorable guest interactions and maintaining high service standards. Additionally, you will plan and execute tenant ancillary events, internal meetings, and press conferencesensuring all facility policies are upheld and stakeholder expectations are met. Acting as a liaison between the facility, tenants, clients, teammates, and vendors, you will help foster a collaborative and organized environment.

Required Qualifications (Job Knowledge, Skills, and Education):

A minimum education level of: BA/BS Degree (4-year). A minimum of 1-3 years of related work experience. Previous supervisory experience working with events and event staff. Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems. Ability to work both independently and as part of a team. Knowledge of sports and entertainment event management and/or guest experience operations. Working knowledge of computer applications is required. Must have outstanding customer service with the ability to work under pressure and adapt to change. Strong interpersonal, written and verbal communication skills. Physical ability to move around facility grounds and buildings. Must be available nights, weekends, and holidays.

Preferred Qualifications (if applicable):

• 1 to 3 years' experience in a sports or entertainment venue preferred.
• Knowledge of operating a motor vehicle.

ASM Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM Global may require an employee to perform duties outside his/her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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