Fiesta Bilingual Call Center Agent Job at La Familia Insurance, Farmers Branch, TX

a3pxWXdSdTZWc29RS3BPb1ArQnpNcjhoRWc9PQ==
  • La Familia Insurance
  • Farmers Branch, TX

Job Description

Fiesta Bilingual Call Center Agent Location Farmers Branch, TX :

Responsibilities:

  • Ensure excellent service by explaining features, advantages, and disadvantages of various policies to promote the sale of insurance plans, handling of multi-line/multi-rating of carriers
  • Maintain strong knowledge of all company products, pricing, and policy features
  • Perform administrative tasks, such as accurately completing and uploading paperwork, filing, maintaining records and handling policy renewals daily, service policies as required (ex. process payments, complete endorsements, etc.)
  • Promoting and marketing the company
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational product training's to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Job Requirements:

  • Previous Insurance and/or Sales experience
  • Effective communication and interpersonal skills
  • Strong phone and verbal communication skills along with active listening
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • Highly motivated and competitive
  • Bilingual (English/Spanish) required

Benefits of Joining La Familia Auto Insurance:

  • Competitive pay
  • Paid Training and Licensing
  • Paid Time Off
  • Paid Holidays
  • We offer Health, Dental and Vision
  • Full time Positions
  • Growth Potential and Advancement Opportunities

Qualifications:

  • Must be at least 18
  • Bilingual - Spanish
  • Customer Service Oriented
  • Self-Motivated
  • Ability to work in a Team environment
  • Must be authorized to work in the United States
  • Must be willing to submit to a background screening
  • Sales and Insurance Experience a plus!

Apply now and start the journey to your new career!

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • No experience needed

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift

Work setting:

  • In-person

Application Question(s):

  • Our Business Hours are from Monday-Friday 9 AM- 9 PM and Saturday 9-6 PM are you able to work those scheduled hours ?

Education:

  • High school or equivalent (Preferred)

Language:

  • English and Spanish (Required)

Work Location: In person

Job Tags

Hourly pay, Full time, Monday to Friday, Shift work, Day shift,

Similar Jobs

Forward March Inc.

Packaging Operator Job at Forward March Inc.

 ...individuals to join our team on 1st shift as Packaging Associate. These individuals will be...  ...assembly, testing, problem solving, material handling, and quality control. The ultimate goal...  ...and procedures Follow all set-up and operational procedures to ensure accuracy... 

Carle Health

Pharmacy Technician - Inpatient Rx-B Job at Carle Health

Overview The Pharmacy Technician assists the pharmacist in the provision of pharmaceutical care to all patients of Carle Foundation Hospital, Kirby and Hoopeston Hospitals, and all Carle Enterprise locations that might use medications. Perform technical tasks such as... 

Summit Recruiting Group

Physician Internal Medicine - Competitive Salary Job at Summit Recruiting Group

 ...Job: ~ Full Time, Permanent ~ Hospital Employed ~ Work with 8 other IM physicians ~ Clinic Monday-Friday ~1:6 call (Saturday-Sunday) Compensation Package: ~ Full benefit package ~ Sign on ~ Relocation ~ Annual CME allowance (12,500.00)~35 days PTO (... 

Brand Vibe me Llc

Remote Payroll Assistant Job at Brand Vibe me Llc

 ...This is a remote position. About the Company We are a federally chartered corporation delivering innovative business solutions...  ...We are seeking a reliable and detail-oriented Remote Payroll Assistant to support payroll processing and general administrative... 

IDEMIA

Enrollment Agent I - Indy Southeast Job at IDEMIA

 ...law enforcement, biometrics, and the safety of your community? Are you a customer service oriented, "people" person? If so, the Enrollment Agent position at our IdentoGO locations might be a great fit for you. You will get to use cutting edge technology to obtain...