Job Description

Job Description

Job Description

Join Us as Director, Human Resources Operations!

Are you ready to lead global HR operational transformation in a high-growth, fast-paced organization The Director, Global HR Operations is responsible for leading and optimizing global HR operational functions across multiple regions. This role ensures seamless HR service delivery, compliance with international labor laws, and alignment with business strategy. The position oversees HR technology, payroll, benefits administration, compliance, and process efficiency, ensuring a world-class employee experience.

Why You’ll Love Working Here:

At ORBCOMM, we believe our people are the key to our success. We’re dedicated to fostering an inclusive, high-performance culture where talent is valued, developed, and empowered. As Director of HR Ops, you will play a pivotal role in shaping and implementing HR strategies that support our evolving global business.

Based in Ottawa or Sterling, this role leads a global HR operations & payroll team, with direct reports spanning multiple regions. You’ll be instrumental in driving the improvement process, standardization and efficiencies, and partnering with our HR Business Partners with their clients groups to drive HR transformation across our diverse and dynamic organization.

With a flexible hybrid working schedule, you can enjoy the best of both worlds—engaging in-person collaboration at either our Ottawa office or Sterling office 3+ days a week, while also enjoying the autonomy and comfort of remote work during the other day.

What You’ll Do:

• HR Operations & Service Delivery: Lead and optimize global HR operations, including payroll, benefits, and HR shared services. Develop and implement standardized HR processes across all regions. Ensure HR operations align with business needs, scalability, and efficiency goals. Oversee onboarding, employee lifecycle processes, and HR helpdesk functions.
• Collaboration with HR Business Partners & Leadership: Work closely with HR Business Partners, Talent Acquisition, and L&D to align HR operations with business objectives. Provide strategic guidance to HR leadership on workforce trends and operational efficiencies. Act as an advisor to senior leadership on HR service delivery, workforce analytics, and process improvements.
• Organizational Effectiveness & Change Management: Lead HR transformation efforts, including restructuring, process improvements, and change management initiatives to support business growth
• Global Payroll Management: Oversee and manage global payroll processes, ensuring accuracy, compliance, and efficiency across multiple geographies.
• HR Technology & Data Management: Ensure data accuracy and integrity across HR systems, including HRIS, payroll, and other technology platforms, to enable HRBPs and business leaders to make informed, strategic workforce decisions. Drive system enhancements and process improvements to optimize efficiency and compliance.
• Employee Onboarding & Offboarding: Drive onboarding and offboarding projects to enhance the employee experience and ensure compliance with global regulations. Standardize workflows, improve automation, and collaborate with cross-functional teams to facilitate smooth transitions while maintaining accurate employee records.
• Employee Engagement & Experience: Manage and enhance global onboarding, benefits and HR Policies. Design and implement initiatives that enhance employee experience, promote well-being, and foster a strong sense of belonging.
• Strategic HR Leadership: Support the development and execution of global HR strategies that align with business objectives, supporting ORBCOMM’s transformation and growth.
• Leadership & Culture Development: Champion a culture of high performance, collaboration, and continuous development, ensuring leaders are equipped to inspire and engage their teams.
• HR Analytics & Insights: Provide analytics on turnover, headcount, compensation etc to effectively allow HRBPs to use data to develop workforce strategies and advise leaders

Who You Are:

You’re a strategic thinker with a knack for operational excellence, ready to tackle multiple priorities with agility and grace. If you have:

• 10+ years of progressive HR leadership experience, with a proven track record in a global, high-growth organization.
• Experience in multi-country HR operations in a large, matrixed organization
• Knowledge of cross-border employment laws, international payroll, and mobility programs.
• Proven track record in HR process optimization, automation, and digital transformation.
• Ability to think big-picture while executing HR strategies with precision and agility.
• Passion for driving transformation, with strong experience in organizational change and workforce optimization.
• Committed to enhancing the employee experience, fostering engagement, and developing leadership talent.
• Strong analytical skills, with the ability to leverage HR data for insights and strategy.
• Familiarity with HR systems (ADP is a plus) and digital HR solutions that drive efficiency and effectiveness.
• Ability to engage and influence stakeholders at all levels, from executives to frontline employees.

Then we want to meet you!

About Us:

At ORBCOMM, we’re pioneers in IoT technology, that drives innovation and empowers our clients to make data-driven decisions. Our industry-leading solutions enable customers to boost productivity, streamline operations and increase their bottom line. With over 30 years of experience and the most comprehensive solution portfolio in the industry, we enable the management of millions of assets worldwide across diverse sectors including transportation, heavy industries, satellite, and maritime. Discover how ORBCOMM is transforming industries and unlocking the potential of data to drive meaningful change by visiting us at

Ready to Join Us?

We believe that our people are our greatest asset. Your skills and passion can help us achieve remarkable things! If you’re seeking a thrilling career opportunity in a vibrant, growth-oriented environment, ORBCOMM is the perfect fit for you.

We are committed to building a diverse and inclusive workplace and appreciate all applicants for their interest in joining our team. Only candidates selected for an interview will be contacted.

At ORBCOMM, we are also dedicated to ensuring accessibility and are pleased to offer accommodations for individuals with disabilities upon request throughout all aspects of the selection process.

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