Dental Receptionist Job at Oakwood Dental - New Jersey, Old Bridge, NJ

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  • Oakwood Dental - New Jersey
  • Old Bridge, NJ

Job Description

Job Description

Job Description

Dental Receptionist Location: Middletown, Freehold, NJ,

Position Overview:

The ideal candidate will have experience in dental reception and office operation duties. This role is crucial in ensuring the smooth day-to-day operations of the office while maintaining an exceptional patient experience. We offer flexible scheduling, excellent work/life balance, and open to candidates that can work anywhere from one to five days per week!

Key Responsibilities:
  • Greet and check in patients warmly and professionally.
  • Schedule, reschedule, and confirm patient appointments to optimize the provider's schedule.
  • Verify and update patient insurance information, ensuring accurate billing and claims processing.
  • Answer phone calls promptly, addressing inquiries or routing calls to the appropriate team member.
  • Maintain and organize patient records in compliance with HIPAA standards.
  • Assist in coordinating referrals and pre-authorizations as needed.
  • Monitor and manage the office schedule to minimize downtime and enhance productivity.
  • Support office marketing efforts by discussing promotions and services with patients.
  • Explain procedures, costs, and payment options clearly.
  • Handle patient payments, post transactions, and manage financial arrangements.

Qualifications:

  • Experience in a dental or healthcare front desk role is strongly preferred.
  • Proficiency with dental practice management software (e.g., Dentrix, and/or Denticon).
  • Knowledge of dental insurance billing and coding preferred.
  • Treatment planning and coordination experience preferred but not required.
  • Strong communication and interpersonal skills with a patient-centered approach.
  • Excellent organizational skills and attention to detail.
  • Ability to multitask and work effectively in a fast-paced environment.
  • High school diploma or equivalent; additional certifications or training in dental administration is a plus.

Benefits:

  • Competitive salary with potential for long-term growth.
  • Comprehensive benefits package including paid time off and 401k.
  • Flexible scheduling
  • Excellent work/life balance
  • Opportunities for professional development and training.
  • A positive and team-oriented workplace culture.

Skills:
  • General Practice
  • Billing
  • Claims/Appeals
  • Cross-trained (Front/Back Office)
  • Insurance
  • Management Experience
  • PPO
  • Scheduling
  • Treatment Planning
  • Dentrix
  • Denticon

Benefits:
  • Medical
  • Dental
  • Vision
  • 401k
  • PTO

Compensation:
  • $18-$30/hour

Job Tags

Flexible hours, 1 day per week,

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