Job Description
Position Summary:
Performs necessary functions to support various areas within hospital business office. Primary duties include support for patient registration, patient charging, scheduling, and accounts receivable.
Essential Functions:
The position’s functions include, but are not limited to, the following:
1. Uses computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and database software in performing work assignments.
2. Assist with entering patient charges and payments along with correcting errors and inaccurate information in hospital database. Responsibilities include entering and updating data, as well as monitoring, verifying, and confirming final schedules.
3. Assist with review of claim denials from the rejection report and performs claim follow-up based on policy.
4. Assist with reviewing and calling on accounts receivable.
5. Assist with medical records and document management
6. Assures customer satisfaction by resolving inquiries via phone, walk-in patients, mail correspondence and accurate account review.
7. Establishes and maintains good rapport and cooperative relationship with medical staff, co-workers, supervisors and others.
Qualifications:
Education:
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