Job Description

Hotel June is a nod to the free-thinking spirit and soul of California and a distinctive addition to the landscape of boutique hotels in LA. Wrapped in a timeless mid-century modern building in West LA, Hotel June is imbued with inviting design, vibrant food, and thoughtful details, including a lush Baja-inspired pool deck. Just five minutes to the beach, Playa Vista, LAX and walking distance to dining, entertainment and parks - welcome to Hotel June, where it's a Saturday afternoon all year long.

Position Overview

The Banquet Server is responsible for providing exceptional food and beverage service during banquet events, ensuring a positive experience for all guests. You will work closely with the banquet team to ensure smooth service, timely delivery of food and drinks, and the satisfaction of each guest. The Banquet Server is expected to maintain a professional and polished appearance, exhibit excellent customer service skills, and follow all hotel policies and procedures during events.

Essential Job Duties & Responsibilities

• Food & Beverage Service
  1. Serve food and beverages to guests in a professional and courteous manner, following banquet event orders and specifications
  2. Ensure that all guests receive their food and drinks in a timely, efficient, and friendly manner, keeping service areas clean and organized
  3. Maintain the flow of service during events, ensuring that courses are delivered according to the event schedule and guests' needs are met promptly
• Guest Interaction & Satisfaction
  1. Provide excellent customer service by addressing guest inquiries, offering recommendations, and ensuring a positive experience throughout the event
  2. Attend to guest needs promptly, ensuring that their requests are met with courtesy and professionalism
  3. Handle guest complaints or concerns swiftly and professionally, ensuring that issues are resolved to the guest's satisfaction
• Event Setup & Breakdown
  1. Set up tables, chairs, linens, glassware, silverware, and other banquet items according to event specifications
  2. Assist in the arrangement and preparation of food and beverage stations, ensuring everything is set up and ready before the event begins
  3. Break down tables and service areas after the event, cleaning up and returning items to the appropriate storage areas
• Team Collaboration
  1. Work closely with the banquet captain and other team members to ensure smooth and efficient service throughout the event
  2. Assist in maintaining a clean and organized work area, including the kitchen, service stations, and dining areas
  3. Communicate effectively with fellow servers, kitchen staff, and event managers to ensure that all guest needs are met promptly and correctly
• Health & Safety Compliance
  1. Adhere to all health and safety regulations, including proper handling and service of food and beverages
  2. Follow all hotel policies and local regulations regarding alcohol service, including checking IDs and ensuring responsible service
  3. Ensure cleanliness and sanitation standards are met throughout the event, maintaining a safe and hygienic environment

Education and/or Experience

• High school diploma or equivalent required
• Previous banquet or restaurant serving experience preferred, but not required
• Food Handler certification or similar required (if applicable)
• Alcohol service certification (e.g., TIPS) may be required based on local regulations

Skills/Specialized Knowledge

• Strong customer service skills with the ability to interact with guests in a professional and friendly manner
• Ability to follow instructions and work well within a team environment
• Attention to detail, especially with food and beverage orders and presentation
• Ability to remain calm and composed in a fast-paced, high-pressure environment

Physical Demands

• Ability to stand for extended periods of time and work in a fast-paced, physically demanding environment
• Ability to lift up to 25 pounds and carry trays of food and beverages
• Ability to work evenings, weekends, and holidays as required

Company Overview
Proper Hospitality is a diverse team of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: there is a right way to do things, and anything less just isn't proper. We are seeking the best of the best-both within and outside the industry-to join us in building a new kind of lifestyle hospitality company, inspired by a centuries-old tradition. Our work is challenging and fast-paced, but above all, it is rewarding.

To achieve our vision-to inspire and transport people-we seek like-minded candidates who embody our ethos, The Pillars of Proper:

• Care Proper: We are natural and gracious hosts to all.
• Achieve Proper: We are committed to excellence.
• Imagine Proper: We are resourceful.
• Present Proper: We have an appreciation for style and culture.

Proper Hospitality is an equal-opportunity employer. We provide employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, gender identity or expression, genetics, or any other federally or state-protected category.

We also consider qualified applicants with criminal histories in accordance with local Fair Chance Hiring Ordinances.

Job Tags

Local area, Weekend work, Afternoon shift,

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